Term and Conditions

1. Who We Are & Who You Are

Our Corral (About Us)

Little Wild Horse Shop is your trusted purveyor of authentic Western wear and décor, headquartered at 2475 Old House Drive, Columbus, US 43201. We saddle up daily to bring you quality cowboy fashion and home goods.

Our Herd (Target Customers)

We cater to folks who appreciate genuine Western style – from ranch hands to rodeo stars, country music lovers to urban cowboys. Our products are sized and styled for men, women, and young buckaroos who value comfort, durability, and that unmistakable frontier spirit.

2. Browsing Our General Store

Website Access

You’re welcome to browse our digital mercantile like you would an old-time trading post. We ask that you:

• Don’t try to rustle our content (see Intellectual Property below)
• Use the site for lawful purposes only
• Be at least 18 to make purchases (or have adult supervision)

Product Descriptions

We describe our wares as accurately as a seasoned trail guide, but colors may vary slightly due to monitor differences. If something doesn’t match the description when it arrives, holler at us pronto at [email protected].

3. Making a Purchase (How We Do Business)

Ordering Process

When you’re ready to rope in some Western gear:

1. Add items to your cart (no limit on how many saddles you can window-shop)
2. Proceed to checkout faster than a stagecoach makes its rounds
3. Provide accurate shipping info (we can’t track down incorrect addresses)
4. Select payment method (Visa, MasterCard, JCB, or PayPal)
5. Review your order carefully before clicking “Purchase”

Payment Terms

We accept:

• Visa, MasterCard, JCB credit/debit cards
• PayPal (for folks who prefer not to share card details)

All prices are in USD. Your payment clears when we process your order (usually within 1-2 business days). If there’s a payment issue, we’ll contact you quicker than a prairie dog spots danger.

Shipping Policies

We ship worldwide except to some Asian countries and remote areas (where even the hardiest mule won’t go). Choose from:

• Standard Shipping ($12.95): Via DHL/FedEx, arrives in 10-15 business days after dispatch
• Free Shipping (orders over $50): Via EMS, arrives in 15-25 business days after dispatch

International orders may take longer and could be subject to customs fees (that’s your responsibility, partner).

4. Returns & Exchanges (Our Satisfaction Guarantee)

General Policy

If your gear doesn’t fit right or you change your mind:

• Contact us within 15 days of receiving your order
• Items must be unworn, unused, with original packaging and tags
• Original shipping costs aren’t refundable
• You cover return shipping unless we made a mistake

Non-Returnable Items

Some items are “final sale” due to their nature:

• Clearance Cowboy Hats (already discounted lower than a snake’s belly)
• Steer Horns (custom décor pieces)
• Personalized Western Gifts

Damaged or Wrong Items

If your order arrives damaged or incorrect, contact us immediately at [email protected] with photos. We’ll make it right faster than you can say “yeehaw!”

5. Intellectual Property (Our Branding Iron)

Everything on our site – from product photos to descriptive text – is branded with our copyright mark like cattle with a ranch’s symbol. You may:

• View and share our content for personal use

You may not:

• Reproduce, modify, or resell our content without written permission
• Use our branding to imply endorsement of your own products

6. Liability Limitations (The Legal Small Print)

Product Use

While our gear is tough as old boots, we’re not liable for:

• Injuries from improper use of products (steer horns aren’t riding gear!)
• Normal wear and tear
• Modifications you make to items

Website Issues

We keep our site running smoother than a well-oiled saddle, but we can’t guarantee it’ll always be:

• Error-free or uninterrupted
• Compatible with every device or browser

7. Changes to These Terms (New Trail Markers)

We may update these terms occasionally – like adding new payment options or adjusting shipping policies. The current version will always be posted here, with the effective date at the top. Continued use of our site means you accept the updated terms.

8. Contact Information (Reach Out to the Ranch)

Got questions or concerns? Our customer service team is friendlier than a golden retriever at suppertime:

Email: [email protected]
Mailing Address: 2475 Old House Drive, Columbus, US 43201